Hallmark Billiards along with our suppliers, vouch for the quality of our products. If any item doesn’t meet your expectations, they may be returned within 30 days (shipping prepaid) for a refund of the original purchase price.
Upon receiving and inspecting your returned item, we will email you to acknowledge receipt, and inform you of the refund’s approval or denial. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
If your refund hasn’t appeared, please check your bank account, contact your credit card company, and then your bank, as there can be some processing time before a refund is posted. If after completing these steps, you still haven’t received your refund, email us at Gary@hallmarkbilliards.com.
5200 Dixie Road, Units 1 & 2
Mississauga, Ontario, Canada, L4W 1E4
Note: Utilize a guaranteed delivery shipper or insured parcel post for ensured receipt of the return. For any queries or concerns, feel free to email us at Gary@hallmarkbilliards.com or contact us (905) 629-8082.